Warranty

IRONMAN 4X4 warrants the original buyer, only when purchased new via authorised IRONMAN 4X4 resellers and distributors, from date of retail sale and cannot be transferred. Product is warranted against defects in material or workmanship that cause the product to perform below the specified limits set by IRONMAN 4X4, to the extent that IRONMAN 4X4 will repair or replace any parts which are found to be defective.
It is at the discretion of IRONMAN 4X4 if a repair will be made or a replacement issued once the product has been inspected by an IRONMAN 4X4 representative and deemed to be a genuine warrantable claim. All warranty claims must be submitted via original purchasing store or chain, unless otherwise arranged. All Warranty Claims are to be processed according to the Warranty Procedure Document available on the IRONMAN 4X4 Africa website under the Warranty section.

 

Please Note
 

The warranty does NOT apply where,

1) acts of neglect or misuse are evident, 2) product has been modified, 3) vehicles which are modified or not the recommended vehicle of use, 4) used in racing or competition conditions, 5) used beyond the expectations of the original vehicle manufacturer.

Before installation of any product, please ensure you have received the correct parts for your application. Ordering of the correct parts is the responsibility of the buyer. Goods that have been correctly supplied by IRONMAN 4X4 Africa cannot be returned for credit.

Return of used or soiled product, 1) outside warranty period, 2) without fault, will result in refusal of your claim and be returned at buyer’s expense. Damage to products through fitment error is not covered under warranty.

Our goods come with statutory guarantees that cannot be excluded under South African Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage contingent on that failure. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality even if the failure does not amount to a major failure.

Suspension

All suspension products must undergo a safety check at 500km after fitment. Fitment should be performed by an authorised or licensed mechanic, competent with suspension installations. Special tools may be required when fitting some parts including struts. Damage to products through fitment error is not covered under warranty. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or IRONMAN 4X4 components.

Where required, IRONMAN 4X4 recommends wheel alignment after fitment of any new suspension component. Obtaining wheel alignments is the responsibility of the buyer.

Accessories

Fitment should be performed by an authorised or licensed mechanic, competent with 4x4 accessory installations. Special tools may be required when fitting some parts. Damage to products through fitment error is not covered under warranty. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or IRONMAN 4X4 components.

Product GroupWarranty Period(Product purchased before 1 Dec 2022)Warranty Period(Product purchased from 1 Dec 2022)

Suspension3 Years / 60,000km4 Years / Unlimited km

Bull Bars1 Year3 Years

Side Steps & Rails1 Year3 Years

Underbody Protection1 Year3 Years

Rated Recovery Points1 Year3 Years

Monster Winch5 Year Mechanical / 1 Year Electrical

Vehicle Lighting1 Year1 Year

Vehicle Power1 Year1 Year

Camping Furniture1 Year1 Year

Ice-Cube Fridges3 Year Components / 5 Year Compressor

Maxi-Cases & Storage Range1 Year1 Year

Outdoor Lifestyle Products1 Year1 Year

Portable LED Lighting1 Year1 Year

Portable Power Products1 Year1 Year

Reco-TraksLimited LifetimeLimited Lifetime

Recovery Equipment1 Year1 Year

Roof Bags1 Year1 Year

Snorkels5 Year5 Year

Tents, Awnings & Swags1 Year2 Year

Tyre Repair1 Year1 Year

Water Tanks & Accessories1 Year1 Year

The names and reference numbers of manufacturers and suppliers other than IRONMAN 4X4 Pty Ltd used on this website are shown only to assist our customers in identifying replacement parts. Under no circumstances does IRONMAN 4X4 Pty Ltd imply that the parts sold by IRONMAN 4X4 are those of the OE manufacturers. Although care has been taken to ensure the accuracy of data contained in this publication, IRONMAN 4X4 Pty Ltd does not assume any liability for errors or omissions.